Shipping policy

Shipping Policy

• We offer various shipping methods, including standard, expedited, and express shipping.
• Delivery times may vary based on the shipping method selected and the destination.
• Estimated delivery times are provided during the checkout process.

2. Order Processing Time:

• Orders are typically processed and shipped within 3 - 5 business days after payment confirmation.
• Please note that weekends and holidays may affect processing times.

3. Shipping Charges:

• Shipping charges are calculated based on the shipping method chosen, the weight of the package, and the destination.

• Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

• We offer international shipping to select countries. Please note that additional customs fees, taxes, or duties may apply, and customers are responsible for these charges.

• Customers are responsible for providing accurate shipping information. Any additional fees incurred due to incorrect addresses provided will be the responsibility of the customer.

7. Lost or Damaged Items:

• In the event of lost or damaged items during transit, please contact us immediately to initiate an investigation and potential resolution.

8. Delivery Delays:

• We strive to meet estimated delivery times, but unforeseen circumstances or external factors may cause delays. We appreciate your patience during such situations.

• Changes to orders or cancellations may be possible within a certain timeframe after placing the order. Please contact our customer service team promptly for assistance.

10. Contact Information:

• For any inquiries or assistance regarding shipping, please contact our customer service team at info@innovelixboutique.com.

Note: This shipping policy is subject to change without prior notice. Please review this page periodically for any updates or modifications.